What's new on Accelevents

Virtual Event Platform

New
October 14, 2021

Discover What's New on Accelevents! Oct. 11th Release

Push notifications, chat bans, gamification rewards, and more!

Push Notifications can now be sent to attendees within the Virtual Event Hub.

From your admin console, you can create and send push notifications by ticket type. You can also schedule the notifications in advance or send them immediately. Manage push notifications for your event via Send Push Notifications in the Engage tab of the Admin Console. Learn more about push notifications here.

Prevent specific users from posting in the chat

We’ve added a tool to help organizers manage attendees who may violate an event’s community guidelines. Banning a user from the chat does not remove the attendee from the event, but it does disable the chat for that user. You can do this in the Attendees tab of the session chat. Learn more about banning chat for users here.

Give raffle tickets as a reward in Gamification! (Enterprise Only)

To help increase engagement, we’ve added the ability to credit raffle tickets to attendees when they complete a gamification challenge. With this tool, your attendees can win raffle tickets and submit them to any items you add to your raffle. Once an attendee completes a challenge, their account will be credited with the raffle tickets. The number of raffle tickets per challenge is customizable, and you can add as many or as few items to the raffle as you’d like! You can enable the raffle module in the Admin Console via Settings > Billing > Raffle.

Attendees can view their progress and rewards via the My Rewards button at the top of the leaderboard.

Additional Enhancements:

  • Additional attendee profile customization options
  • Users without a password will be prompted to create one from within the Virtual Event Hub
  • Enhanced Sessions and Sponsors CSV export
  • Enhanced Exhibitor Booth formatting and customization for ease of use
  • The ability for attendees to react to event feed posts in the Lobby
  • Updated nomenclature throughout the Admin Console for ease of use and clarity

Join us on Nov. 3rd, 1 pm EST for our Q4 Product Update Event! We’ll overview our brand new mobile app, cover all new product enhancements, answer your questions live, and more!

Register now to save your spot and get access to session recordings.

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change logs
September 28, 2021

September 20th Release Notes!

We’ve enhanced our Attendee Profile for easier setup!

Your attendees can now manage their personal profile information via the My Profile dropdown in the Virtual Event Hub! In just a few clicks attendees can update their bio, social profiles, interest tags, meeting availability, in-event notifications, and more.

Additional Updates:

  • Gamification points can now be accrued when an attendee watches a session recording.

  • We’ve made improvements to the text editor in all text-related fields.
  • Speakers can now be added as Attendees with hidden ticket types.
  • Accept In-Person Bidding Only marks an item as only available for in-person bids, not online bids.
  • The Exhibitor Background Image ratio has been updated to 1920x1080 pixels (16:9 ratio).
  • Settings throughout the platform have been improved for clarity and ease of use.
  • The image resolution throughout the platform has been enhanced.
  • Improved continuity with text, spacing, and format across the platform.
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New
September 02, 2021

September 6th Updates!

Professional, Enterprise, and White Label clients can pass registration information to Marketo, HubSpot, and Salesforce directly with our native integrations.

Once authenticated, attendee information can be matched with an existing record or created as new in Marketo, HubSpot, and Salesforce. To locate and configure these integrations, navigate to your organizer profile, then click the Integrations tab.

Learn how to configure our Marketo Integration here.

Learn how to configure our HubSpot integration here.

Learn how to configure our Salesforce integration here.

Additional Updates:

  • Descriptions and labels have been adjusted for clarity in fundraising and analytics areas of the admin console.
  • Total Number of Meetings is available in the Networking analytics report.
  • Enhanced speaker spotlight features when they are actively speaking in Workshops, Networking Sessions, Pro Exhibitor Live Stream, and Lounges.
  • Enhancements to the broadcast flow in the Accelevents Studio.
  • Added the ability to import FAQs to the Info Desk. This is done in the Virtual Event Hub.
  • Enhancements to image upload features for ease of use.
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change logs
August 19, 2021

August 23rd Release Notes

Direct CRM Integrations are here!

Professional, Enterprise, and White Label clients can pass registration information to HubSpot and Salesforce directly with our native integrations. Once authenticated, attendee information can be matched with an existing record or created as new in HubSpot and Salesforce. To locate and configure these integrations, navigate to your organizer profile, then click the Integrations tab.

  • Learn how to configure our HubSpot integration here.
  • Learn how to configure our Salesforce integration here.

Organizers can now register a speaker as an attendee when they create a speaker profile.

Under your Manage Attendee Status settings, enable Attendee Access, select a ticket type, and click Apply. A “Speaker Registration Order” will be generated, and your speaker will have attendee access to the Virtual Event Hub.

This is available for free ticket types. Any paid ticket types will need to follow the usual registration process under “Add Attendees” or via the Event Landing Page.

Learn more about creating speaker profiles here.

Organizers can easily delete, duplicate, or hide multiple sessions with our new agenda management tool.

Check the box next to the session(s) and apply any of these changes via the menu at the top of the Agenda tab.

Learn more about the Agenda here.

Share information about your Raffle on the Event Landing Page.

You can enter a stylized description for your raffle page in the Raffle Settings. The description is displayed above the raffle’s status and items. This is a great opportunity to thank your sponsors and donors!

Learn more about raffles and fundraising here.

View connection analytics on the attendee level.

Organizers can view the total number of connections made by an attendee and whether those connections originated from scheduled networking sessions or independently in the Virtual Event Hub.

Check out this article to learn more about Networking on Accelevents.

Additional Updates:

  • You can now assign custom colors to Exhibitor categories.
  • Improved the clarity of toggle controls through updated language and tooltips.
  • When a participant first confirms their device settings via our Device Checker tool, they will be saved as that user’s default settings anytime they use their mic, camera, and speakers in the Virtual Event Hub.
  • We’ve increased the character limit to 30 for Virtual Event Hub custom labels.
  • We’ve enhanced our Zapier application to communicate any updates made to an order after registration.
  • The Speakers & Session CSV template has been updated. It is available for download via Import Sessions & Speakers.
  • Attendees can select more than one answer for a custom question using our checkbox format.
  • You can now edit posts in the Lobby Feed after sharing.
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New
August 05, 2021

New Release! Monday, August 9th

Videos and live streams are now supported in the Lobby and Expo Hall banners.

You can activate the live stream by navigating to your Event Website > Virtual Event Hub > Lobby tab of the admin console.

The Expo Hall live stream can be accessed in Exhibitors & Sponsors > Settings > Expo Settings > Enable Live Stream. These streams are supported through direct upload or via RTMP.

Exhibitor Booths now have polling and Q&A ability!

Exhibitors now have the ability to poll their booth visitors and visitors can now ask questions through the Q&A tool. Data from these modules will be available in the organizer’s exhibitor report.

Even more updates:

  • Attendees can now check in to events through the Accelevents app for iPad.
  • You can now import registrations for In-Person ticket types.
  • Active Speakers will receive video prioritization in Workshop Sessions.
  • Attendees can now check their device compatibility before beginning networking sessions.
  • “Hide this session from attendees who cannot register for this session” is only applicable for the Virtual Event Hub agenda and virtual attendees. If certain ticket types have access to only specific sessions, not all, this toggle hides any session that is not included with their ticket type. This toggle will now only affect the agenda in VEH rather than the agenda for a hybrid or in-person event / landing page.
  • Different session types (Break, Expo, and Other) can share the same Session Titles.
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change logs
July 22, 2021

New Release, July 26th!

Private Questions: Manage and Publish Attendee Questions in the Q&A Tool

To make the Q&A private by default, you can enable Make Q&A Private in the Manage Session Interactivity portion of the session settings. This will allow you and/or your speaker to audit and publish any incoming questions.

Questions can be published for attendees through Answer Live and Publish and Type Answer*. Questions can be discarded and will remain private via Dismiss Question.

*You will have the option to send your written answer privately or publish it for all attendees.

Publishing Your Event

Until your event is published, you will see a red exclamation mark next to the Dashboard tab of your admin console. Events must be published to begin registration, so this is there as a reminder to publish when you’re ready!

Additional Updates:

  • Gamification - Early Bird Challenges will encourage engagement through early bird challenges as soon as attendees are allowed to enter the Virtual Event Hub. You can customize when attendees can enter the VEH in the Event Details tab of your admin console to determine the start of early bird challenges.
  • Gamification - Leaderboard & Challenge Card Enhancements will be updated to clearly display attendees’ points and the challenges’ rules, points value, and progress.
  • Gamification - Points Limit will be 100,000 for challenges.
  • Workshop views can be personalized by changing the layout or pinning specific tiles.
  • Starter & Scale Plans will include the ability to hide or display the number of attendees online during an event.
  • Session Reports will include the Stream Provider details (i.e. Accelevents Studio, Zoom, etc).
  • PDF Tickets will only be included by default for Hybrid and In-Person ticket types.
  • Discount Code Amount(s) can now include a value to the decimal point (i.e. $5.75)
  • Access Code reporting will now include the number of uses.
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